Delivery information

 

DELIVERY DAYS AND TIMES

Monday to Friday between 8:00 am to 6:00 pm.

Delivery to mainland UK will be made up to 7 - 12 days unless the delivery time on the product page stated otherwise i.e. pre-order items.

Delivery of accessories usually takes 7 days.

ADDITIONAL DELIVERY INFORMAION:

Most items are delivered using a one-man courier. This means the delivery driver will deliver to your front door and is not insured to enter your house. If you live in a block of flats or apartments, then the driver will only deliver to the ground floor lobby or communal area.

All items will require a signature for delivery. So, someone will need to be at home to sign for the product. If you are not home and the delivery company cannot deliver the product, they will leave a calling card with a contact number advising you how you can contact them to rearrange delivery. You must contact the courier within 48 hours to rearrange delivery. Failure to do this could result in the product being returned to us. This may then result in additional shipping costs which we reserve the right to charge you for.

FOR TWO MAN COURIER SERVICE

Customer bookings arranged within 48 hours after the Dispatch the order.

3 hours delivery window

Once delivery is booked with courier company and if fails due to some reason than additional charges will be applicable to re arrange the delivery.

If you however want to cancel order after failed delivery than cancellation will be subject to charges. You should also make sure that our delivery van has adequate access to your property. If you notice any damage to your furniture, please notify us within 3 working days.